Case study : Replacement of core insurance system

Client situation :

A Singapore-based general insurer was finding the existing core system inadequate. They decided to initiate a review and trigger implementation of a new core system.

Requirement :

The company wanted a thorough review of the existing system and of an initiative which was running to replace the system. The project was to be closed and a new system identified if the proposed replacement was not sufficient to meet the needs of the company in the future.

Services provided :

• Review of existing system and assessment of shortfalls
• Review of vendor contracts / arrangements
• Evaluation of the project and assessment of various options available
• Preparation of board briefings
• Support for preparation of RFP for the new solution
• Guidance in evaluation of the new system

Benefits :

• Quick review of existing systems
• Specific inputs on how to handle existing vendor
• Best practices in solution evaluation

Engagement model :

Direct, as individual consultant

Duration :

2 months